| Role | Who | What it means |
|---|---|---|
| Data Principal | The worker whose data is processed | They have rights under the Act (access, correction, erasure, grievance redressal). |
| Data Fiduciary | You — the Customer | You decide the purposes and means of processing. You are primarily accountable under the Act. |
| Data Processor | PeoplePulse | We process worker data strictly on your written instructions and under this disclosure and our Terms. |
We process worker data only to deliver the Services you have subscribed to — attendance tracking, payroll computation, statutory register generation, payslip issuance, dashboard reporting, and compliance support. The legal basis is the contract between you and us (these Terms) and your documented instructions as Data Fiduciary. Where the DPDP Act requires worker consent (e.g. biometric face-match), the consent is captured and stored on your behalf at the point of worker onboarding.
As Data Fiduciary, you warrant to us that before uploading or capturing any worker's personal data through PeoplePulse, you have:
Our platform provides template notices and consent screens to make this easier — but the legal obligation rests with you.
| Data type | Retention period |
|---|---|
| Worker active data (while employed) | For the entire period the worker is on your rolls |
| Separated-worker data | 3 years after separation (matches Labour-Code statutory retention), then deleted unless you instruct otherwise |
| Payroll records, Forms I / IV / V / IX / X | Retained for 3 years as required by the Labour Codes; exportable anytime |
| Account data after subscription ends | 30 days for export, then permanently deleted within 90 days |
| Security & audit logs | 12 months |
Workers have the following rights under the DPDP Act. As Data Fiduciary, you are the first point of contact for these requests; we support you operationally:
You can use the platform's built-in tools to correct, download or delete a worker's record. For anything that needs us, email support@peoplepulse.co.in.
In the event of a personal-data breach affecting your worker data, we will notify you without undue delay and in any case within 72 hours of confirming the breach. We will provide the information you need to fulfil your own §8(6) notification obligations to the Data Protection Board of India and to affected Data Principals.
We use a small set of trusted sub-processors to operate the platform (cloud hosting in India, transactional email, SMS / WhatsApp, payment gateway). Sub-processors are bound by written data-processing agreements that mirror this disclosure. A current list is available on request from admin@peoplepulse.co.in.
Worker data is stored and processed in India. We do not transfer personal data outside India. Any future change to this stance will be notified and you will have the right to opt out.
Our designated Grievance Officer under the Information Technology Act & DPDP Act can be reached at:
Grievance Officer — PeoplePulse
Email: grievance@peoplepulse.co.in
WhatsApp: +91 91577 39743
Response window: within 30 days of receipt.
We may update this disclosure to reflect changes in law, sub-processors, or platform features. Material changes are notified on the dashboard and by email at least 15 days in advance.
Questions on how we handle data? Email admin@peoplepulse.co.in.